Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you
received it, unused, with tags, and in its original packaging. You’ll also need
the receipt or proof of purchase.

To start a return, you can contact us at hello@one-pickle.com.

If your return is accepted, we’ll send you a return shipping label, as well as
instructions on how and where to send your package. Items sent back to us
without first requesting a return will not be accepted.

You can always contact us for any return
questions at hello@one-pickle.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved yourreturn, please contact us at hello@one-pickle.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items
Unfortunately, we cannot accept returns on sale items, including but not limited to:promotions, pre-sales, discounts, gift cards, or purchases from non-approved vendors.

Warranty
Our warranty covers all manufacturer defects, missing parts, and workmanship issues that may arise during the designated warranty period.

Warranty Period
Pickle One products come with a 6-MONTH WARRANTY against manufacturer defects and workmanship, starting from the date of receipt and continuing for 180 days. Please note that warranty coverage is non-transferable and exclusive to the original purchaser. Replacement paddles are not covered by this warranty.

What Pickle One Covers
This warranty covers any part or component of the paddle found to be defective during the Limited Warranty period. At our discretion, we will either replace the defective part or product with a new one of the same model, equivalent value, or equivalent level of use.

If your purchase was made through an authorized retailer, please first adhere to the retailer's return/exchange policy before reaching out to Pickle One customer service.

Our obligation to replace or exchange the part or product shall not exceed the amount of the original purchase price. Pickle One is not liable for any loss of use of the product or any consequential or incidental costs, expenses, or damages incurred by the customer.

Non-Covered
Our warranty does not cover the following scenarios:

• Normal wear and tear, including but not limited to: scrapes and scuffs of any part of the paddle, wearing out of the grip, cuts, chips, and/or damage of carbon fiber due to normal use, softening of core leading to less power.
• Damage caused by improper usage, negligence, acts of nature, or accidents (including failure to follow the instructions supplied with the product).
• Fading and/or degradation of graphics.
• Use in commercial applications.
• Modification or repair by anyone not authorized by Pickle One.
• Purchases from non-authorized Pickle One dealers or purchases made in used condition.
• Warranty claims made by individuals who are not the original purchaser.
• Paddles that were given away free of charge.

Warranty Period Continuation
If a paddle is replaced under warranty, the replacement assumes the remaining warranty period of the original item.

Submitting a Warranty Claim
To initiate a warranty claim, please follow these steps:

1. Submit a Customer Service Case via email at hello@one-pickle.com.
2. Provide your name, address, daytime telephone number, model number of the product, and a detailed description of the issue. Include the original copy of your sales receipt.
3. The customer is responsible for shipping the paddle back to Pickle One to validate the warranty claim.

Policy Updates
Pickle One reserves the right to update or modify this warranty policy at any time. For the latest information on our warranty terms and conditions, please visit our website or contact us directly.

Thank you for choosing Pickle One for your pickleball gear. We value your trust in our products and are committed to delivering exceptional quality and service.